Physicists communicate in the language of their discipline — equations, instrumentation, precise technical shorthand. My job was to work alongside them to identify what a learner actually needs to know to perform safely, then translate that into clear, sequenced content without losing accuracy.

Every learning objective had to be traceable to a specific regulatory requirement from the Canadian Nuclear Safety Commission or TRIUMF's own safety standards. I mapped content to compliance outcomes and ensured SME sign-off at each review cycle.

In a radiation environment, an error in training content isn't just a learning gap — it's a safety risk. I built in multiple expert review checkpoints and used precise, unambiguous language throughout, prioritizing safety behaviours over conceptual depth.

Learners ranged from new technicians to experienced researchers. I designed layered content that met mandatory compliance requirements for all, while giving more experienced learners the depth they needed without making the experience feel remedial.

Dense technical content can overwhelm quickly. I chunked material into focused modules, used worked examples and visual scaffolding to anchor abstract concepts, and deliberately limited each screen to a single key idea.