Before
After
Before: litigation-based model — employee and client separated by process, fault, and legal outcome
An employee on the left and a client on the right are separated by a central barrier representing the litigation-based model, with labels showing process, fault determination, and legal outcome.
litigation-based model
employee
client
process
fault determination
legal outcome
employee and client on opposite sides of the same system
After: care-based model — employee and client connected through recovery, access, and support
An employee on the left and a client on the right are now connected through a central bridge representing the care-based model, with labels showing recovery, access to resources, and support.
care-based model
employee
client
recovery
access to resources
support
employee and client oriented toward the same goal
←→
drag to compare